top of page

  • SHIPPING & RETURNS

RETURN / REFUND POLICY

If Goods are returned within 7 days from the date of purchase, we shall offer an Exchange, Credit Note, or Refund of the invoice value, provided the following conditions are maintained:

  • Goods are in working condition,

  • Goods are free from any Scratch or Damage,

  • Goods are NOT opened OR repacked in the Original Packing/ Box,

  • Goods are un-used and NOT installed,

  • All spare parts & accessories are returned in original packing along with the Packed Items.

  • Original Invoice is mandatory for the Exchange / Credit Note / Refund. 

  • If the ordered items are not in stock or damaged pieces before releasing from the warehouse, a Refund Process will take 2-5 working days thru the Current Dated cheque or online transfer .

  • Items that have been delivered, yet for whatsoever reason wants to return, a Credit Note will be provided with no expiry, and Shipping Charges are applicable.

UNDER NO CIRCUMSTANCES, we shall be able to honor any request for Exchange / Refunds Or Credit Note if the above points are not followed.
 


NO Exchange / NO Refund, or NO Credit Note for: 

  • Chandeliers and Decoration Lights,

  • On Sale Items,

  • Display Products,

  • Last Piece Goods.


Patrons are requested to check the quality, working condition of the items, during purchase and after the delivery, to avoid any inconvenience.
If any damage is not reported during purchase & delivery, we shall not be liable to offer any Exchange, Credit note, or Refund.

Note:

  • After receiving the goods, if the customer didn't like the quality. The customer should immediately return to the delivery team within 24 hours, otherwise, we will deduct 25% from the total amount and the balance will be given as a Credit Note to be used for the next order (Exceptional Cases will be refunded) and the delivery charge will be paid by the customer.

  • for ours customer satisfaction, we will full refund money 

 

To report for a Return/Refund/Credit Note concern, please ping us on WhatsApp at +971556147158 or call  0566192287. Your satisfaction is our priority.

Shipping out of UAE or International Customers

​

  • Vaarmor lighting not send  goods  by courier service out of UAE 

  • Customer must provide cargo address in Dubai 

  • Customer must give to Shipping Mark name use the carton

  • Customer give local cargo mobile or local telephone no 

  • out of UAE Customers Vaarmor lighting have only responsibility send goods local cargo(Dubai) at a time line within 2-5 days 

  • once we handover goods to your provided cargo, we will send delivery note to your mail or WhatsApp no 

  • after handover  goods to your cargo,  Vaarmor Lighting no responsibility any damage, less quantity, any delay cargo service    

  •                  Why You Trust  "VAARMOR LIGHTING"

  • We sure , give full support to our customer, any problem in  size, color, quality ,quality.

  • all time available for changing or return back your valuable money 

bottom of page